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The process must be agreed to by both parties.
There are no public records of the arbitration, no transcripts and no requirement for arbitrators
to submit a written opinion. Arbitration involves the exchanging of documents,
witness lists and other information, and avoids large investigative process.
Arbitration tends to be fairly informal, likely to reach a compromise to be able to continue
any previous relationships.
The goal of arbitration is for the disputing parties to reach a settlement
agreement with the guiding help of the arbitrator.
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